Want more information? Read the FAQ below to see if your question has been answered. If not, please contact us for more information and we'll try to answer your question as soon as possible.
  • Is iGotchi animated? Top
    Yes. iGotchi is fully animated, responds to touch (at certain times), makes sounds when you pet it and much more.
  • What kind of things will my iGotchi do? Top
    iGotchi's are like regular pets, they eat, drink, play and sleep. Depending on the personality and metabolism of your iGotchi, it may perform one activity type more than the others. There's simply no way to tell, since each iGotchi is unique.
  • You mention that my iGotchi is different from other ones, how so? Top
    Just like real pets, you can have similar breeds of iGotchi's, but each iGotchi has a unique personality. When you first launch iGotchi, the personality and metabolism engines initialize with individual traits and behaviors. The combinations are so varied that no two iGotchi's are alike. As you get to know your iGotchi, you'll begin to understand its behaviors and habits.
  • Are there rules and information for how to take care of my iGotchi? Top
    Yes. You must provide food, water and attention to your iGotchi in order to keep him or her in your possession. The Care Center provides instructions and guidance on how best to care for your new friend and companion. iGotchi's are pretty low maintenance, but they do require some work on your part (just a little).
  • What happens if I don't provide my iGotchi with enough food, water or love? Top
    Unlike real pets iGotchi's never die. They are simply taken from your custody by the iGotchi Welfare Society. At first you are given warnings whenever your iGotchi runs out of food, water or hasn't received enough attention. After a number of warnings, your iGotchi will be removed from your custody and you'll need to send in for a reactivation code (free) to have your iGotchi returned to you. The instructions in the program provide detailed information on the process. Once you receive your reactivation code, your iGotchi will be returned to you.

    If your iGotchi is removed from your custody too many times it will be taken away permanently and the program will start over.
  • Can I change the name of my iGotchi once set? Top
    Once you provide a name for your iGotchi (during the setup process) it is permanently set. You can switch between colors later on if you wish.
  • Will there be updates to iGotchi? Top
    Absolutely. In fact there are plenty of new features we're planning to add to the program for future updates. User feature requests are also welcome. Please sure the Support form to submit questions, feature requests or comments.
  • When do the Food, Water and Attention icons appear on the main screen? Top
    When the supply of food or water gets low, or your iGotchi is in need of attention the icons will appear. To give more food or water, tap the icon several times to give it more of each. You can also tap the icon to give it more attention. But unlike the food and water icons you can show your iGotchi affection whenever it is playing, but rubbing its belly. The Care Center provides more information on how best to take care of your iGotchi.
  • I purchased iGotchi, but it won't install on my iPhone or iPod Touch Top
    To run any application purchased from the App Store on your iPhone or iPod Touch, you need version 2.0 of the operating system. For iPhone owners, this is a free update from Apple. For iPod Touch users, this is a paid update via Apple.

    If you have version 2.0 or higher of the OS, and are still having problems, please see the following knowledge base article on the Apple support site for troubleshooting tips:

    http://support.apple.com/kb/TS1702

    Please also feel free to use the contact form for general questions about iGotchi or problems you may be experiencing.